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A Specialty Appliances team member preparing cases at the shipping station

Ordering from Canada.

Canadian practices order the same appliances from the same lab. A few things differ: the Rx sheets, shipping and customs, and how turnaround is counted.

What’s different for
Canadian practices.

The appliances, the technicians and the quality system are the same. These are the parts that change.

Rx sheets
Four Canada Rx sheets

Canadian cases use their own Rx sheets. Use these in place of the US sheets.

Shipping
Customs and duties

Cases cross the border both ways. We prepare the paperwork so your case clears customs without you handling it.

Turnaround
Transit time added

Turnaround (10 business days or faster) starts when your case arrives complete. Allow extra days for transit to and from Canada.

Canada Rx sheets

Download the sheet for the appliance family, fill it in on screen or print it, and send it with the case.

Shipping, customs
and turnaround.

How a Canadian case gets to the lab and back.

Ship to our Cumming, Georgia lab with the label we provide
Customs paperwork is prepared for you, both directions
Duties and brokerage are taken care of (placeholder)
Allow transit days on top of the turnaround (10 business days or faster)
Tracking is sent when your case ships back

Open an account
from Canada.

You open an account from Canada the same way a US practice does. Answer a few questions, and we’ll set up your account, portal access and the Canada Rx sheets.

Haas, top view Distal Jet, top view MARPE 4 eyelet, front view

Send us your
next case.

Appliances that fit the first time and arrive on time.