How do I update my practice details or shipping address?

Click your profile icon in the upper-right corner of SmileSync and select Organization Settings, then Edit Info. From there, you can update your practice or organization information, including your address, primary contact, and billing address.

To add or update shipping addresses used for case submissions, go to Shipping Addresses for Practitioners within Organization Settings. Select Add, enter the shipping address, and choose which practitioners should be associated with it.

If you need to change the shipping address for a case that has already been submitted, you may be able to update it directly from the case, depending on where the case is in production.

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