What is covered if my appliance is defective?

Appliances with a manufacturing defect may be remade at no charge within the applicable warranty period. For Herbst appliances, claims must be submitted within 9 months of the invoice date. For all other appliances and retainers, claims must be submitted within 6 months. Claims submitted after these timeframes are subject to a full charge.

For safety reasons, we do not repair broken appliances or individual parts. Instead, we remake or replace the appliance when applicable.