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Submitting a Case Updated October 26, 2026
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How do I package impressions and models for shipping?

The answer

It depends what you’re sending. Standard alginate impressions go in a damp paper towel, sealed in a plastic bag. Algimax and Kromopan 100 handle differently. Follow the guidance supplied with the material rather than the damp towel method. Plaster and stone models should be wrapped in bubble wrap so nothing shifts in transit. Include the completed prescription in the box.

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